I’ve been an NTL customer for a number of years now and until six months ago it was a relatively painless experience. A good example of my NTL experience is when a contractor dig through the cable in our garden leading to our house. This caused a complete loss of telephone, TV and broadband and complete consternation from the boys who lost access to Runescape. However, one call to 150 and an engineer came out – once to put in a temporary fix and then to completely renew the wire a week later. No fuss, no quibbles and no charge.… Read the rest
